Many municipalities in South Africa have experienced difficulties due to poor service delivery. In some instances, poor service delivery has led to violent protests, which has resulted in the destruction of property. The purpose of the study conducted was to investigate service delivery effectiveness in one local municipality in Limpopo in South Africa. The qualitative approach was adopted where a questionnaire with open-ended questions was used to collect data. Purposive sampling was used to select twenty-five (25) participants comprising five municipal personnel and 20 community members. Data was analysed by means of content analysis. The findings reflect that, in the local municipality chosen to study, financial support systems affect the service delivery. Based on the results of this study, the researchers recommend that the municipality create a solid revenue base to avoid depending on grants from national government to provide