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Journal of Public Administration (JOPA)

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Determinants of nurse turnover at a public hospital : the narratives of public hospital managers

Author: Molefe Maleka

Affiliation: Tshwane University of Technology

Source: Journal of Public Administration, 2021-07-06 17:21:49

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Determinants of nurse turnover at a public hospital : the narratives of public hospital managers

The purpose of this study was to determine the narratives of public hospital managers and nurses in management about the determinants of nurse turnover. The literature reveals that the determinants of nurse turnover are at individual, organisational and industry levels. The turnover model showing determinants at these levels was developed by Mobley in the early 1980s. The research design was qualitative and cross-sectional. A purposive sampling technique was used to select participants (i.e. n=5 hospital managers and n=4 nurses in management). Data was analysed manually, and the themes (i.e. individual, organisational and industry) that emerged were analysed using content analysis. The major finding was that the turnover rate of nurses was double-digit (i.e. more than 10%). Remuneration, working hours and career opportunities were individual turnover determinants. Hospital management, working relationship, labour market forces and no