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Journal of Public Administration (JOPA)

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ISSN : 2
Accountability, responsiveness and openness : lessons from Life Esidimeni Arbitration and Black Sash/SASSA litigation

Author: Nokukhanya Jili Tumo Charles Maloka

Affiliation: 1University of Zululand 2University of Venda

Source: Journal of Public Administration, 2023-04-10 19:27:47

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Accountability, responsiveness and openness : lessons from Life Esidimeni Arbitration and Black Sash/SASSA litigation

The South African democratic project sets admirably high principles for officials in the public service. Public administration must occur within the precincts of a set of values and principles. These encompass a high standard of professional ethics using public resources in an efficient, economic and effective manner; providing services impartially, fairly, equitably and without bias; being responsive to people's needs; and engaging and encouraging the public to participate in policy making. In addition, public administration must be accountable and transparent by providing the public with timely, accessible and accurate information. The Life Esidimeni Arbitration and Black Sash/SASSA litigation (Black Sash I, Black Sash II, Black Sash III and SASSA) are enormously consequential. They raise more fundamental issues about the extent to which the conduct of public office bearers and public functionaries are at variance with the embe