The concept of supply chain management (SCM) is of strategic importance in value creation, fiscal prudence, service delivery, and socio-economic transformation. The aim of the study was to evaluate the supply chain management systems and procedures, benefits, challenges and critical success factors to efficient and effective infrastructure delivery in the North West Provincial Department of Public Works and Roads (NWPDPWR). A questionnaire was used to collect quantitative data on 110 random stratified samples. The study adopted a case study design within an explanatory paradigm to comprehend the impact of SCM systems on infrastructure delivery. The study found that committees, reporting gates, approval gates, framework agreement gates, established minimum requirements, and tracking and monitoring were used to control supply chain management systems and procedures. It is critical for successful adoption of SCM for infrastru