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Journal of Public Administration (JOPA)

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The Role of Digital Transformation in Supply Chain Management: A Systematic Review

Author: Sifundo Nkomo and Walter M Matli

Affiliation: School of Business Leadership, University of South Africa

Source: Journal of Public Administration, 2024-03-07 10:47:26

Accreditation: Department of Higher Education and Training (DHET)



Abstract: The Role of Digital Transformation in Supply Chain Management: A Systematic Review

The purpose of this systematic literature review paper is to show the role of digital transformation in supply chain management. In achieving this, the study applies innovation theory to explore why digital transformation matters in building a competitive advantage in the supply chain and operations area. The study employs a systematic literature review as search strategy to identify and map relevant articles over a 5-year period using inclusion and exclusion criteria. Fourteen studies selected from all over the world were analysed to show the role of digital transformation in supply chain management. Findings reveal that the advantages of digital transformation in the supply chain are improved flow of goods and services, especially in logistics and agriculture, efficient and effective performance of the supply chain, and improved flow of goods and services. The disadvantages, especially in Africa, are issues of policy awareness and