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Journal of Public Administration (JOPA)

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ISSN : 2
Service Delivery Impasses in the Midst of the Covid-19 National Lockdown in South African Informal Settlements

Author: Nsizwazonke E Yende and Andiswa Mkhwanazi

Affiliation: University of Mpumalanga Tshwane University of Technology

Source: Journal of Public Administration, 2024-03-28 12:36:21

Accreditation: Department of Higher Education and Training (DHET)



Abstract: Service Delivery Impasses in the Midst of the Covid-19 National Lockdown in South African Informal Settlements

Since the dawn of the democratic dispensation in the early 1990s, the South African government has continued to face difficulties in the provision of basic but essential services to its constituencies. Despite the successful restructuring of local government as a non-racial and democratic sphere of government closer to local people, the provision of services remains one of the ongoing challenges faced by the post-apartheid government. The lack of basic services was further exposed when the South African government, in line with the World Health Organisation (WHO), announced that some of the preventative measures for the outbreak of Coronavirus 2019 (COVID-19) were wearing masks, social distancing, hygiene, and regular washing of hands. Even though the outlined preventative measures were substantially significant in curbing the skyrocketing numbers of COVID-19 infections, some South Africans, especially residents of informal settlemen