E-Government has become a buzz word in public service delivery as it is viewed as an alternate service delivery strategy in a post-democratic South Africa. The President has stressed the need for creativity in bridging the gap between the services provided, and the community whom we are called to serve. In a world of interconnectedness, citizens are now able to regularly interface with public institutions, in an attempt to bring services closer to the people. The spirit of e-government is an attempt to accelerate the philosophy of Batho Pele. The past decade of reform in South Africa has been characterised by three critical focal points of delivery i.e.: Government-to-Government, Government-to-Business and Government-to-Citizens, through enhanced, cost-effective and efficient delivery of services and transfer of knowledge. The establishment of multi-purpose community centres (MPCCs) are gaining popularity as one-stop agencies to acce