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Journal of Public Administration (JOPA)

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Role of leadership in creating commitment in the public service

Author: M.J. Mafunisa

Affiliation: University of Venda

Source: Journal of Public Administration, 2021-07-06 17:33:16

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Role of leadership in creating commitment in the public service

Public servants play a major role in providing services that are responsive to the needs of members of the public. Public servants should be commitment to their work. Worthwhile commitment does not come automatically. It has to be created. Creating commitment in public servants contributes in developing a positive work ethic as commitment is one of its behavioural indicants. In this article, the description of the term commitment will be provided. Four pillars of creating commitment will be identified and discussed. These pillars are: a sense of belonging to the public service, a sense of excitement in the job, confidence in leadership and public servant competencies that allow success. The informing of public servants about the public service values and involving them in making decisions that affect their work will be used to indicate how public servants can be influenced to feel that they belong to the public service. It is conclud