The apartheid government of prior 1994 prioritised community needs and service provision on a racial basis. The subsequent post-1994 regime has made attempts to introduce new policies and laws which geared towards correcting the legacy of apartheid system. In particular, sections 26 and 27 of the South African Constitution, 1996 introduced changes and improvements which emphasises on "the rights of citizens to basic services such as health care, food, social security, housing, education, water, sanitation and information in an equitable manner". Accordingly, municipalities are required to work closely with the local communities, in order to identify the community needs and the current state of resources and infrastructure. In complying with this legislative mandate, Lephalale Local Municipality as a Water Service Authority has developed a Water Services Development Plan (WSDP) which was adopted by the Council in 2009. The p