The reassertion of government's role in the last decade has led to a revival of scholarly and practitioner interest in public services, more so in developing countries (Batley, McCourt & Mcloughlin, 2011). The most contentious debate, however, remains first, how best to offer the public services efficiently and effectively and second, what usually stands in the way of most governments to have functional public service systems. Governments deliver services only through efficient and ef ...
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2021-Jun-21 18:24:00